
BUSINESS IS ALWAYS PERSONAL.

THE DESCRIPTION.
YOU'RE ONLY HUMAN.
COMMUNICATING & COLLABORATING WITH EMOTIONAL INTELLIGENCE
Whether we talk about them or not, our emotions influence how we show up at work. Excitement about a new project, nerves before a big presentation, frustration from a miscommunication…these feelings don't just affect how we feel, they affect how we work. And everyone around us is navigating their own emotions, which shape how they show up and respond. Successful workplace relationships require more than self-awareness. They require tuning in to both the spoken and unspoken needs of colleagues and behaving in a way that builds psychological safety. Emotional intelligence (EQ) isn't about staying calm at all times or suppressing your feelings. It's about remaining productive, effective, and respectful in high-stress, high-stakes situations. This interactive session will help you navigate emotionally-charged interactions with diplomacy, build trust through empathy, and bridge gaps between intent and impact.
PARTICIPANTS WILL LEARN HOW TO...
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Engag
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Recognize and manage their own workplace emotions in ways that build trust and credibility.
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Navigate high-emotion interactions with tact while maintaining focus on key outcomes and deliverables.
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Read the room and adapt their communication and approach in real-time.
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Improve collaboration and cooperation across lines of difference.
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Build relationships rooted in trust, candor, and mutual respect.
WHO SHOULD PARTICIPATE IN THIS WORKSHOP?
Everyone in your organization! It's designed for individual contributors, but participants can include...
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Managers & supervisors
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Senior leaders
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Executives